Potential members may come into Step Up during open hours to meet with a staff person and request an intake appointment.
It is helpful to bring any and all pertinent identification and medical history upon first visit to Step Up, including: Identification Card, Social Security Card, medical/insurance cards, and any information of mental illness history and diagnosis.
An intake appointment will be scheduled for the earliest available time (approximately a week).
The intake appointment entails a thorough history of potential member’s symptomology, member’s reasons for wanting services at Step Up, and member’s plan for treatment and participation in the agency.
After completion of intake appointment, the potential member becomes a provisional member, with access to all general services: meals, groups, showers, laundry, referrals, and support. Step Up requests the new member participates in at least three groups per week, as well as offers to volunteer if member eats meals at Step Up.
After a 30 day provisional membership period, member’s participation will be reviewed and he or she may become a full member. The member may then request service coordination and additional services, if so desired.
Step Up is open daily 8:30 am to 5:00 pm Monday-Friday and 8:30am to 5:00pm Saturday & Sunday, 365 days a year.